Coop
Success Story
Challenge:
To bring IT performance up to optimum level of cost effectiveness.
Supermarket customers are unfaithful – if you don’t have what they need, seconds later they are out of the store and on their way to the competitor. This is a fact of life in the retail business. And with industry profit margins as low as 1%, all Coop departments, including IT, must be ready to provide decision makers with the input necessary to keep the company abreast of every challenge in the marketplace.